Shipping & Returns

All of us at partiQlar take pride in continuously researching and improving our products. As part of this mission, we are here to assist you if the product was not up to your expectations.

What are the shipping costs and delivery times?

🇺🇲 Standard Shipping U.S. (2-5 business days):
Free for all orders over $50;
$4.90 for
orders under $50.

🇨🇦 Standard Shipping to Canada (6-10 business days):
Free for orders over $90;
$14.90
for orders under $90.

🇦🇺 Standard Shipping to Australia (6-10 business days):
Free for orders over $90;
$14.90
for orders under $90.

International Standard Shipping (6-10 days to major markets):
Free for
orders over $200;
$19.9 for orders under $200

 

60-day money-back guarantee

We offer a 60-day money-back guarantee for all items returned within 60 days of purchase.

Full refund for unopened bottles within 60 days of purchase.

50% refund for the opened bottles that are used up to less than 50%.

Please note that you will be responsible for the cost of postage and taxes incurred in sending the product back to our warehouse. In case of defective goods – postage costs of the return will be covered by partiQlar.

Return Process

Contact our customer support via [email protected] including the product order number and the reason for the return.

Wait for our customer support to contact you and give you a Return Merchandise Authorization (“RMA”) code and return delivery address.

Upon receiving your RMA and returns address, pack your products safely and securely, attach your RMA to the package and send the package to the return’s delivery address specified by customer support.

Within the USA, please, allow 7 days for your order to be processed and 7 to 10 days for the money to show on your balance.

For returns outside the US, the process may take from 3 to 5 weeks, and 7 to 10 days for the money to show on your balance.

Countries we currently do not deliver to:

  • Israel
  • Mexico
  • Spain
  • Russia
  • Ukraine
  • Dubai
  • Slovenia
  • Colombia


Have a question
?
Please do not hesitate to contact our customer service at [email protected].

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