Orders
How can I sign up for special deals?
How can I sign up for special deals?
To get a 10% discount on your first purchase, register for our newsletter using the form at the bottom of our website. After signing up, you’ll receive an email with a discount code that you can use on your first order.
As a subscriber, you’ll also get access to unique discounts, our monthly blog, and tips from experts on longevity.
We strive to keep our members well-informed and rewarded with great offers.
Is it possible to modify my order after it’s been placed?
Is it possible to modify my order after it’s been placed?
Our fulfillment centers are equipped with advanced automation to ensure quick and precise order processing. Once you’ve placed an order, it’s immediately scheduled for dispatch, and there’s a short window to make changes. You have 30 minutes, during our customer service hours, to request modifications. After this period, or once the order is processed or shipped to our fulfillment center, changes cannot be made.
Note that we can’t alter shipping addresses once an order is placed and aren’t responsible for reshipping to a new address.
For any concerns or potential adjustments, contact us at care@partiqlar.com, and we’ll check the status of your order to see if changes are possible.
How do I apply a coupon code?
How do I apply a coupon code?
Coupon codes should be entered in your shopping cart during checkout. Once the order is completed, the code can’t be added. Only one coupon code per order is allowed, and they can’t be used on subscription orders since they already have discounts. Some codes may also require a minimum order value. Before you finish your payment, make sure the coupon code has been applied correctly and that the total reflects the discount. If it’s not applied, try re-entering it.
If you have any issues, contact our Customer Service team at care@partiqlar.com for help.
Can I get a discount on bulk orders?
Can I get a discount on bulk orders?
If you’re interested in purchasing larger quantities of our products, please reach out to us at care@partiqlar.com. We’ll work with you to find the best pricing option for your needs.
Shipping & Returns
What are the shipping costs and delivery times?
What are the shipping costs and delivery times?
For more detailed information, please see our Shipping Policy.

How do I track my order?
How do I track my order?
Once your order is processed, you’ll receive a confirmation email with a tracking link. Check your spam or junk folder if it’s not in your inbox. This link allows you to track your package’s status and progress.
For any questions or concerns, contact our customer service team at care@partiqlar.com. We’re here to provide you with outstanding support and assistance.
Do I need to pay international taxes, duties, etc.?
Do I need to pay international taxes, duties, etc.?
🌍 Our international shipping fees cover only the shipping costs. Customs duties, taxes, and carrier brokerage fees are not included.
In some countries, customs may require the recipient to provide an ID number, like a unique ID, CPF, or tax code, before releasing the shipment. Import duties, taxes, and customs fees are the customer’s responsibility. Please check with your local customs office for specific details, as policies vary by country. Additionally, customs clearance can sometimes delay delivery. Customs might also refuse certain products, sending them back to our fulfillment center. It’s the customer’s responsibility to understand local import laws and comply with them. “partiQlar” is not liable for costs due to customs rejections.
For orders within the European Union, no import duties or customs taxes will apply, as we ship directly from our European fulfillment center. This ensures a smoother and faster delivery process without any unexpected fees at customs.
For help, contact our customer service at care@partiqlar.com.
What should I do if I never received my order?
What should I do if I never received my order?
If your package is marked as lost or hasn’t arrived within the expected timeframe, please take the following steps:
1. Check the Tracking Information: Review the tracking details. Sometimes, there are delays beyond the estimated delivery date.
2. Contact the Carrier: If the package is marked “lost” or there are no updates, reach out to the shipping carrier with your tracking number for an investigation.
3. Verify the Delivery Address: Make sure the shipping address provided during the purchase is correct to avoid misdelivery.
4. Follow Up: Stay in touch with the carrier and our customer support for updates.
For further assistance, contact us at care@partiqlar.com. We’re here to ensure you receive your order as soon as possible.
What is your refund policy?
What is your refund policy?
If you need to return an item for any reason, we’re here to help.
We offer a 60-day return policy, which means you have 60 days after receiving your item to request a return.
To be eligible for a full refund, the product must be unopened, unused, and in its original packaging.
If your product has been opened, you're still welcome to reach out. We evaluate these cases individually and may offer a partial refund at our discretion.
You’ll also need to provide proof of purchase.
To start a return, contact us at care@partiqlar.com.
You can find more information on how to return your item here.
What countries do you deliver to?
What countries do you deliver to?
At PartiQlar, we’re dedicated to making our products available to as many people around the world as possible. Unfortunately, there are currently a few countries where we’re unable to deliver due to customs regulations or specific country requirements. We’re always working to overcome these hurdles, and we look forward to making our products available in even more locations soon.
Countries we currently do not deliver to:
- Israel
- Mexico
- Russia
- Ukraine
- United Arab Emirates
- Colombia
Product Quality
Are your products made according to GMP standards?
Are your products made according to GMP standards?
We manufacture our products in FDA-registered GMP facilities in the U.S.
If you need more information about our manufacturing process or facilities, please send your questions to care@partiqlar.com, and we’ll be happy to answer.
What is partiQlar’s quality commitment?
What is partiQlar’s quality commitment?
We source high-quality ingredients from trusted suppliers backed by science and research, working closely with leading experts.
Some products on the market don’t contain the ingredients advertised on the label. We require valid Certificates of Analysis, Material Safety Data Sheets, and Allergen Statements from all our suppliers and verify the provided information by testing the product. This ensures that the information matches.
We don’t create so-called magic formulas with many different ingredients in micro-doses just for marketing purposes. We use a single ingredient of the best possible potency. After manufacturing, we conduct third-party testing to ensure our capsules contain the amount claimed on the label.
We care about your health and ensure our products are free from unnecessary binders, fillers, preservatives, Trans fat, hydrogenated oils, artificial colors, flavors, sweeteners, coatings, shellacs, and GMOs.
How can I know when my supplements expire?
How can I know when my supplements expire?
PartiQlar supplements do not have a specific expiration date. However, for optimal quality and effectiveness, we recommend using them within 2–3 years of the manufacturing date, which can be found at the bottom of the bottle.
Payment
What payment options are available?
What payment options are available?
- PayPal: Pay securely with PayPal or use your credit card without an account.
- MasterCard: Pay with your MasterCard credit card.
- VISA: Pay with your VISA credit card.
- AMEX: Pay with your American Express card.
- Discover: Pay with your Discover credit card.
Can I pay using cryptocurrency?
Can I pay using cryptocurrency?
Yes, we accept cryptocurrency. To pay this way, please email your full order to care@partiqlar.com and provide your full address and the cryptocurrency you wish to use. We’ll respond with a price in your chosen cryptocurrency, which will be valid for 24 hours.
Where can I find my invoice?
Where can I find my invoice?
We’ll send you an invoice to the email address you provided after placing your order. You can also find it in your customer account on our website.
Account & Subscriptions
How do I log into my account?
How do I log into my account?
To access your PartiQlar account, go to the login page and enter your email address. We’ll send you a secure one-time link—no password required. Just click the link in your inbox to view your orders, manage subscriptions, or update your details.
It’s fast, secure, and password-free.
How do I manage my subscription?
How do I manage my subscription?
Log into your account with the secure email link. From your dashboard, click “Manage Subscriptions” to update your next delivery, change products, skip a shipment, or cancel.
Can I pause or cancel my subscription?
Can I pause or cancel my subscription?
Yes. You can pause or cancel anytime before your next billing date. We also send reminder emails 10 and 2 days before renewal.
I can’t log in to manage my subscription. What should I do?
I can’t log in to manage my subscription. What should I do?
Make sure you’re using the same email you used for your order. If the login link doesn’t arrive, check your spam folder or contact us at care@partiqlar.com.