Frequently Asked Questions

How can we help you?

We understand that you may have some questions, which is why we’ve prepared this FAQ section, where you will find most of the answers. If you still can’t find the answer to your question here, you can always contact us via the live chat function or by e-mail at [email protected].

Orders

– The coupon code must be added to your shopping basket at the time of checkout. Once the order has already been placed, this can no longer be done.
– Only one coupon code can be used per order.
– For products already reduced in price, coupon codes are not applicable.
– Many codes also have a minimum order value, if this is not reached the code will be rejected.
– Please check the total amount before entering your payment details. If the desired code has been accepted, the total amount will be adjusted automatically. If this is not the case, please re-enter the code. If this does not work, please contact our Customer Service at [email protected] to check the validity of the coupon code.

– The coupon code must be added to your shopping basket at the time of checkout. Once the order has already been placed, this can no longer be done.
– Only one coupon code can be used per order.
– For products already reduced in price, coupon codes are not applicable.
– Many codes also have a minimum order value, if this is not reached the code will be rejected.
– Please check the total amount before entering your payment details. If the desired code has been accepted, the total amount will be adjusted automatically. If this is not the case, please re-enter the code. If this does not work, please contact our Customer Service at [email protected] to check the validity of the coupon code.

– All you have to do is sign up for our newsletter. Once you sign up, you’ll immediately get a 15% discount on your first order – this discount code will be valid for your first order over $100 and we’ll send it to your provided e-mail address. We are always looking after our members and we promise that you will get some really great discount offers together with our monthly blog and various longevity tips once you sign up for our newsletter.

– We use fully automated order dispatch from our fulfillment centers. This means that as soon as you place an order, it is automatically transmitted for dispatch. If your order has already been processed or shipped to the fulfillment center, no changes can be made. In any case, please contact us at [email protected] – we will check the status of dispatch and see if the order could still be amended.

– If you would like to order bulk quantities of our products, please contact us at [email protected] – together we will find the right pricing option for your needs.

Shipping & Returns

– Standard (2-5 days) shipping is free on all US orders over $50, for orders under $50, shipping is $4,90.

– International Standard shipping (6-10 days in all major markets) is free on all orders over $200, and for all orders under 200$, international shipping is 20$.

– Standard (2-5 days) shipping is free on all US orders over $50, for orders under $50, shipping is $4,90.

– Standard (6-10 days) shipping is free on all Canada orders over $100, for orders under $100, shipping is $10.

– International Standard shipping (6-10 days in all major markets) is free on all orders over $200, and for all orders under 200$, international shipping is 20$.

– Our provided international delivery fees include only delivery charges. Note that customs duties, taxes, and carrier brokerage are not included in the order amount at checkout.

– You can find more information about shipping here.

– You can find more information about returns here.

– If you have not received your goods for a longer period of time, please contact us at [email protected]. We will make sure that you receive your goods as quickly as possible.

– If you want to return an item for any reason, we are here to support you!

– Feel free to contact us at [email protected] and we will find the best solution for you.

– We offer a 60-day money-back guarantee for all items returned within 60 days of purchase. – You can find more information on how to return your item here.

Product Quality

– We are manufacturing our products in US – FDA-registered GMP facilities. If you need more information about our manufacturing process or facilities, please send us your question to [email protected] and we will be happy to answer.

– We are manufacturing our products in US – FDA-registered GMP facilities. If you need more information about our manufacturing process or facilities, please send us your question to [email protected] and we will be happy to answer.

– We source high-quality ingredients only from trusted suppliers backed by science and research, and work closely with leading experts. There are products on the market that do not contain the ingredients advertised on the label. We do require valid Certificates of Analysis, Material Safety Data Sheets, and Allergen Statements from all our suppliers, on top of it we verify provided information by testing the product, to make sure that the information provided by the supplier matches.

– We never try to create so-called magic formulas for all that mention many different ingredients in micro-doses, just so that we can list more ingredients for marketing purposes. In all cases, we use a single ingredient of the best possible potency. To be consistent – after our manufacturing partners manufacture the product, we third-party test it to make sure that our capsule consists of the amount we are claiming on the label.

– We truly care about your health and can ensure that all of our products are free from the following:

Unnecessary binders, fillers & preservatives, Magnesium Stearate, Trans fat & hydrogenated oils, Artificial colors, flavors & sweeteners, Coatings & shellacs, GMO. You can see all our test certificates here.

Payment

PayPal

Pay with Paypal. If you do not have a Paypal account, you can also pay with your credit card.

MasterCard credit card

Pay directly with your MasterCard credit card. Just have your card details ready at the checkout. Secure and uncomplicated.

VISA credit card

Pay directly with your VISA credit card. Just have your card details ready at the checkout. Secure and uncomplicated.

AMEX credit card

Pay directly with your American Express credit card. Just have your card details ready at the checkout. Secure and uncomplicated.

PayPal

Pay with Paypal. If you do not have a Paypal account, you can also pay with your credit card.

MasterCard credit card

Pay directly with your MasterCard credit card. Just have your card details ready at the checkout. Secure and uncomplicated.

VISA credit card

Pay directly with your VISA credit card. Just have your card details ready at the checkout. Secure and uncomplicated.

AMEX credit card

Pay directly with your American Express credit card. Just have your card details ready at the checkout. Secure and uncomplicated.

– Yes, we do accept cryptocurrency. To pay this way, please email your full order to [email protected], and indicate your full address and the cryptocurrency you wish to pay in. We will respond with a price in your provided cryptocurrency that will be valid for 24 hours.

– We have sent you an invoice to the provided e-mail address, you can always find it as well in your customer account on our website.

Pure NMN

– Check out our Science page, where we’ve written a detailed and easy-to-understand description of NMN.

– Check out our Science page, where we’ve written a detailed and easy-to-understand description of NMN.

– Studies show that NMN helps animals stay healthier while getting older. This is sign it may promote healthy ageing in humans, as well.

– Check out our Science page, where we’ve written detailed and easy-to-understand other effects of NMN.

– partiQlar NMN (nicotinamide mononucleotide) is supplied by one of the world’s largest, best-known, and most scientifically backed NMN producers, so we can guarantee exceptional quality:

– Good absorption efficiency, easier to feel the effect;

– High purity of 99% or more;

– Effepharm is equipped with a clean room at the pharmaceutical manufacturing level;

– Effepharm is conducting the world’s only human clinical trial;

– Excellent stability even at room temperature;

– The United States Food and Drug Administration (FDA) of the GRAS carefully selected raw materials from the authentication program;

– Certification of high-purity raw materials by inspection agencies.

partiQlar NMN (nicotinamide mononucleotide) is supplied by one of the world’s largest, best-known, and most scientifically backed NMN producers. It has been tested by a third party with HPLC, LC-MS, LC-MSMS, 1HNMR, and 13CNMR methods. It is >99% pure, free of heavy metals, bacteria, yeasts, molds, etc. We 3d party test it additionally before encapsulation – to make 100% sure that the information provided by the supplier matches. You can find all of our quality reports here.

– It is certainly not possible to claim that Liposomal NMN is somehow superior.

– All the animal studies that have shown a positive effect of NMN have used regular NMN rather than liposomal NMN.

– In addition, all human studies to date have used regular NMN rather than liposomal NMN. These studies have shown the multiple health benefits of NMN.

– Harvard professor David Sinclair takes regular NMN, not liposomal NMN.

– Companies mainly promote liposomal NMN to differentiate themselves from competitors. This is done without any studies confirming efficacy and whether liposomal NMN actually has additional real, rather than theoretical, significant benefits.

– We believe that it is more important to make sure that your NMN is of high quality and purity, third-party lab tested, and sourced from reliable suppliers.

– There is no official dose recommendation. Human studies show benefits for doses from 250mg to 1200mg. A dose of 500mg is a good place to start.

– You can take NMN with water. Some studies show NMN has the best results when taken in the afternoon, or 6 hours after waking up. However, some scientists prefer to take NMN in the morning.

– We recommend keeping it in a light-protected, dry and cool area. The shelf life of our NMN is 2 years after manufacturing, you will find the date on the bottle of your product.

– Combining NMN with TMG may help the biochemical balance of methyl groups. You can read more in our article on TMG. However, current data shows that NMN is safe by itself.

– It means that 99% of the powder in our partiQlar NMN capsules is Pure Nicotinamide Nucleotide, other ingredients in the remaining 1% are nicotinamide riboside (NR) and nicotinamide (NAM). NR is an initial substance for the production of NMN and Nicotinamide is its breakdown product. Both substances are safe.

Resveratrol

– Check out our Science page, where we’ve written a detailed and easy-to-understand description of Resveratrol.

– Check out our Science page, where we’ve written a detailed and easy-to-understand description of Resveratrol.

– Research shows that Resveratrol activates cell pathways related to longevity. (For example, it activates the sirtuins and boosts autophagy). Therefore, it may contribute to healthy aging.

– Check out our Science page, where we’ve written a detailed and easy-to-understand various effects/benefits of Resveratrol.

– Trans-Resveratrol is simply the active ingredient in resveratrol – an important distinction to know when seeking supplements with the greatest efficacy. partiQlar pure Resveratrol contains 99% of pure Trans-Resveratrol, while many other brands offer much lower values in terms of efficiency.

– We do a third-party test on all of our products, in the Resveratrol case – to ensure that the potency is above 99% and that it does not contain unnecessary or harmful materials. You can find all of our quality reports here.

– There is no official dose recommendation. Human studies show benefits for doses below 200mg up to 2500mg. A dose of 500mg is a good place to start. Doses higher than 2.5g per day can cause GI symptoms.

– Take Resveratrol with some fat, like olive oil or yogurt. There is no official recommendation but according to animal studies, resveratrol is more effective for young people when taken at night while for older people at midday Sadria 2021.

– Can anyone take Resveratrol?
   – Consult your physician before taking Resveratrol if you:
   – Take blood thinners or Tegretol
   – Take CP450-related medication (like antiarrhythmic drugs).
   – Have or are at high risk of estrogen-sensitive cancer

– We recommend keeping it in a light-protected, dry and cool area. The shelf life of our Resveratrol is 2 years after manufacturing, you will find the date on the bottle of your product.

– Similar to exercise and calorie restriction, resveratrol activates SIRT1, the “protein of longevity”. More precisely, resveratrol binds to SIRT1 and it increases its responsiveness to NAD+. As a result, NAD+ is used more efficiently. So, NAD and resveratrol act synergistically and when supplemented together they can have additive benefits.

Pure TMG

– Check out our Science page, where we’ve written a detailed and easy-to-understand description of what TMG is.

– Check out our Science page, where we’ve written a detailed and easy-to-understand description of what TMG is.

– There are no studies on the effect of TMG on ageing. However, TMG may balance the action of NMN.

  • Check out our Science page, where we’ve written a detailed and easy-to-understand various effects/benefits of TMG.

– We do third-party tests of all our products to ensure their quality. You can find all of our quality reports here
– Non-common side effects include nausea, upset stomach, diarrhea, or body odor.

– There are no official recommendations but 500 mg daily is a good dose to accompany your NMN supplement. Avoid doses of more than 4 g daily, unless your doctor advises you otherwise.

– Take TMG with a meal.

– We recommend keeping it in a light-protected, dry and cool area. The shelf life of our TMG is 2 years after manufacturing, you will find the date on the bottle of your product.

– Combining NMN with TMG may help with the biochemical balance of methyl groups. For a more detailed answer, you can read our article on TMG.

Pure Quercetin

– Check out our Science page, where we’ve written a detailed and easy-to-understand description of what Quercetin is.

– Check out our Science page, where we’ve written a detailed and easy-to-understand description of what Quercetin is.

– Studies show that quercetin has multiple properties that may affect aging. These include potential anti-oxidant, anti-inflammatory, and anti-hypertensive benefits.

– Check out our Science page, where we’ve written a detailed and easy-to-understand various effects/benefits of Quercetin.

– partiQlar Pure Quercetin has a purity of above 95% and is one of the purest and most potent quercetin extracts on the market. To ensure that you receive the highest quality product, the quality and purity of each batch are checked by a 3d party laboratory.

– We do third-party tests of all our products to ensure their quality. You can find all of our quality reports here.
– Quercetin may increase the blood concentration of some drugs. For more information, you can see it here.

– Most clinical studies use 500 to 1,000 mg per day.

– Take Quercetin with a meal.

– We recommend keeping it in a light-protected, dry and cool area. The shelf life of our Quercetin is 2 years after manufacturing, you will find the date on the bottle of your product.

Pure Spermidine

– Check out our Science page, where we’ve written a detailed and easy-to-understand description of what Spermidine is.

– Check out our Science page, where we’ve written a detailed and easy-to-understand description of what Spermidine is.

– Research shows that Spermidine may boost autophagy and reduce inflammation. Thanks to these properties it may promote healthier aging.

– Check out our Science page, where we’ve written a detailed and easy-to-understand various effects/benefits of Spermidine.

– partiQlar Pure Spermidine consists of 8 mg of spermidine per capsule, with no unnecessary fillers added. Our Pure Spermidine is supplied by EffePharm, which adopts advanced biosynthesis technology to produce pure spermidine that is allergen-free. This cutting-edge production method is designed to: Meet the unmet market needs of avoiding gluten, soy, and other potential allergen triggers in consumers’ diets. Be non-GMO and vegan-friendly.

– We do third-party tests of all of our products to make sure of their quality. You can find all of our quality reports here.

– There is no official recommendation but most clinical trials use a dose of around 1mg of Spermidine.

– Take Spermidine with a meal.

– We recommend keeping it in a light-protected, dry and cool area. The shelf life of our Spermidine is 2 years after manufacturing, you will find the date on the bottle of your product.

Pure NR Nicotinamide Riboside

– Check out our Science page, where we’ve written a detailed and easy-to-understand description of what NR is.

– Check out our Science page, where we’ve written a detailed and easy-to-understand description of what Nicotinamide Riboside is.

– NAD+ levels decline as we age, and this decline has been associated with a variety of age-related health issues. NR supplements  boosts NAD+ levels in the body, leading to potential benefits for aging-related processes.

– Check out our Science page, where we’ve written a detailed and easy-to-understand various effects/benefits of NR.

– partiQlar Pure NR consists of  350mg of β-Nicotinamide Riboside (NR) per capsule. NR is a precursor to an NAD+, a proven factor contributing to promoted health and extended lifespan in humans. Each bottle contains 60 vegan capsules. Our NR is a ground-breaking product that offers the first socially responsible and exceptionally pure form of β-nicotinamide riboside (β-NR). It serves as a precursor to a vital coenzyme called NAD+, which is present in all body tissues and plays a significant role in metabolism. Numerous scientific studies have demonstrated NR ability to enhance mitochondrial health. Additionally, it effectively elevates levels of a crucial coenzyme associated with anti-aging effects. This coenzyme is involved in regulating energy metabolism, repairing DNA damage, influencing gene expression, and managing stress response. Moreover, β-NR supplementation aids in weight management, promotes cardiovascular health, and combats neurological disorders as we age.

– We do third-party tests of all of our products to make sure of their quality. You can find all of our quality reports here.

– There is no official recommendation, clinical trials use a dosage of up to 2000 mg of Nicotinamide Riboside daily, we think that 350 mg daily is a good place to start and adjusting according to your needs.

– NR can be taken with food or on an empty stomach.

– We recommend keeping it in a light-protected, dry and cool area. The shelf life of our NR is 2 years after production, you will find the date on the bottle of your product.

partiQlar Test Kits

Accordion Content

– partiQlar PaceTest Kit is an epigenetic biological age test developed by top epigenetic researchers.
– We use methylation markers and the latest-generation technology to measure your biological age.

– partiQlar Complete Test Kit is an epigenetic biological age test developed by top epigenetic researchers.
– We use methylation markers and the latest-generation technology to measure your biological age.

– You will be mailed a Sample Collection Kit.

– Once you receive the kit, follow the instructions to register it, collect your sample, and use the prepaid envelope to mail it to our partner lab.

– Once our partner lab receives it, within 2-3 weeks laboratory will finish extracting the DNA and analyzing your Methylation to create in-depth reports.

– When the reports are done, our partner laboratory will email you to let you know, with a link to access them.

– 1 instruction guide
– 1 FTA Whatman Mini blood spot card
– 2 fingertip lancets
– 1 dry guaze bandage
– 1 sanitizing wet wipe
– 1 adhesive bandage
– 1 biohazard bag
– 1 prepaid envelope to return your sample to our lab.

– We perform all epigenetic testing at our partner lab in Lexington, KY.

– First, register your kit.

– Then, provide a blood sample into the vial by following the included instructions.

– Mail your sample back to us using the prepaid envelope included in every kit.

– Our partner lab will email you when they receive your kit. Once it is received, 2-3 weeks later you will receive your email letting you know your reports are available via your portal.

– In order to register your kit, you will need to create a new account on our partner laboratory website. Keep in mind that an account is not automatically created when an order is placed.

– We need about 3-5 drops of blood – there are two lines of the vial, and the level of blood should sit somewhere between those two lines.

– There is a biohazard bag and prepaid return mailer included inside the kit.

– Seal your sample tube in the biohazard bag, then place the bag with your sample into the prepaid envelope.

– You can drop it off at any UPS location, or in your own mailbox! The envelope is already pre-addressed and prepaid.

– The blood collection kit includes an anticoagulant that is added to your blood immediately after you finish providing your sample.

– The DNA extracted from your sample is stable at a wide range of temperatures (4 ºC to – 196 ºC).

– Unused kits also remain stable even if exposed to temperatures in this range during transit or storage.

– Your sample will not be processed until registration is complete. When your unregistered sample is received at the lab, an email titled “Action Required” will be sent to the email address provided when the order was placed. This email will contain your sample’s barcode, which you can use to register online. In order to register, you will need to create a new account on our partner’s Laboratory website. Remember that an account of our partner laboratory is not automatically created when an order is placed.

– You can’t manage what you don’t measure.

– Biological age is a leading biometric used to evaluate the risk factor for most age-related diseases and disorders.

– By slowing down the progression, and reducing Biological Age, you’re also reducing the risk factor for those things.

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